Terms of Use

Please read these Terms of Use carefully before using our services. By using this website and the Lysa app, you are agreeing to comply with these Terms of Use and our Privacy Policy. If you do not agree with all of these Terms of Use and the Privacy Policy, do not use Lysa.

These Terms of Use, and your use of our website, are governed by the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts of the United Kingdom.

We reserve the right to modify or discontinue all or any part of Lysa, either temporarily or permanently.

Lysa does not provide medical advice

The information provided by Lysa is intended for educational and informational purposes only. It is not intended to suggest or recommend a course of treatment or replace personal consultation with a qualified healthcare professional. It is also not intended to be comprehensive, nor to constitute a substitute for a diagnosis and treatment by an appropriate health professional.

The onboarding form, conversations, and questionnaires in Lysa are intended solely for providing nutritional advice and information, and are not designed to provide a diagnosis.

You should always obtain professional or medical advice, appropriate to your own circumstances, with any questions you may have regarding a health or medical condition. Never avoid or delay obtaining advice from your doctor or other qualified health provider due to something you read on the website or received from Lysa.

Children’s policy

Our services are not directed to persons under 13. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at contact@lysahealth.com. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal identifiable Information, we will delete such information from our files.

Intellectual property rights

This website and the Lysa app contain a range of content such as articles, images, logos, and description of services. There may be intellectual property rights in this content. Unless otherwise indicated, Lysa Health owns the copyright and other intellectual property rights in the content of this website or has the right to use it in this context.

Lysa is a registered trademark which is owned by Lysa Health. You must not use this trademark without our prior written permission. You can browse or print the content of this website for non-commercial and personal uses, but you will need our prior written consent if you want to use it for any other purpose.


Your use of this website and the Lysa app, and your reliance on their content, is entirely at your own risk. We will try to keep the content of this website and the Lysa app up-to-date, but there may be delays, errors or omissions that could affect its accuracy or currency. We may change the content of this website and the Lysa app at any time without notice.

Lysa Health assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with your use of the website or the Lysa app.The website and its content are provided entirely “as is”.

To the fullest extent permitted by law, Lysa Health disclaims all warranties, either expressed or implied, statutory or otherwise, including but not limited to, the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for particular purpose.

Without limiting the foregoing, Lysa Health makes no representations or warranties about the following:

• The accuracy, reliability, completeness, usefulness, adequacy, suitability, currentness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the website and the Lysa app;
• The satisfaction of any government regulations requiring disclosure of information on prescription drug products or the approval or compliance of any software tools with regard to the content contained on the website and the Lysa app;
• That the content is free from errors and omissions;
• That data flowing to and from the website or the Lysa app, regardless of the means, will not be delayed, interrupted or experience losses of data, or that files available for downloading from this website will be free of infection by viruses or other code with destructive properties.

In no event shall Lysa Health be liable for any damages (including, without limitation, incidental, special, consequential or punitive damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the website or the Lysa app, whether based on warranty, contract, tort, or any other legal theory, and whether or not Lysa Health is advised of the possibility of such damages.

If, despite the previous two paragraphs, a court says that we are liable to you, that liability will be limited, at our election, to either re-supplying the affected service or content to you or refunding what you have paid us for it which liability shall not to exceed £1000. eHub is not liable for any personal injury, including death, caused by your use or misuse of the website or the Lysa app. Any claims arising in connection with your use of the website or the Lysa app must be brought within one (1) year of the date such action occurred. Remedies under these Terms of Use are exclusive and are limited to those expressly provided for in these Terms of Use.


You agree to defend, indemnify and hold harmless Lysa Health and its affiliates, licensors and suppliers, and their directors, officers, members, owners, employees, agents and contractors from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use.

Third party links

Our website and the Lysa app may contain links to other sites over which we have no control. Those links are provided for your convenience only, and we are not responsible for their use, effect or content.

We make no representations or warranties as to, and accept no responsibility for, the content or accuracy of information on those sites, nor do we endorse any information, opinions, goods or services referred to on them. We are not responsible or liable for any loss or damage arising from or in connection with your use of any other site.

Responsibility for login information

In addition to the other restrictions in these Terms of Use, you agree not to access (or attempt to access) the Lysa app by any means other than through the login information provided to you. As used in these Terms of Use, your login information consists the username and password that you register. You agree not to share your login information with others or otherwise disclose your login information to unauthorised third parties for any purpose whatsoever. If you knowingly share your login information with another person who is not authorised to use the Lysa app, your access to the Lysa app may be suspended or terminated, but we have no obligation to determine if this has occurred or to take further action if it has. You agree to immediately notify us of any unauthorised use of your login information or any other breach of security that you are aware of.

You may not circumvent or bypass any technological protection measures in or relating to this website or the Lysa app, or disassemble, decompile or reverse engineer any software or other aspect of this website or the Lysa app. You may not use the website or the Lysa app for any unauthorised way that could interfere with anyone else's use of them, or gain access to any service, data, account or network. You may not enable access to the Lysa app by unauthorised third party applications.

You may not resell, sublicense, transfer, assign or distribute any material relating to; or modify or make derivative works based on; or mirror this website or the Lysa app on any other server or internet enabled device.

Consequences of breach of Terms of Use

If you do not comply with these Terms of Use we may immediately suspend or terminate all or any part of your access to the Lysa app; or temporarily or permanently remove your data relating to the Lysa app.

Complete agreement

These Terms of Use and the Privacy Policy are the entire agreement between you and Lysa Health with respect to the use of this website and the Lysa app and privacy of your information and they supersede and take precedence over any prior agreements, understandings or representations not incorporated into these Terms of Use or the Privacy Policy.

Changes to the Terms of Use

The Terms of Use may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any material changes to our Terms of Use by posting the new Terms of Use on our website. You are advised to consult this page regularly for any changes. The Terms of Use are effective as of June 12, 2017.


Lysa Health LTD
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom